Privacy Policy
Last updated: October 10, 2025
At SignalWavesAI, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Data Protection
We use industry-standard encryption and security measures to protect your personal and financial information.
Your Rights
You have full control over your data including the right to access, modify, or delete your information.
GDPR Compliant
We fully comply with GDPR, CCPA, and other international privacy regulations to ensure your rights are protected.
1. Information We Collect
Personal Information
- Name and email address (required for account creation)
- Profile information you choose to provide
- Communication preferences and settings
- Customer support interactions and correspondence
Usage Information
- Platform usage patterns and feature interactions
- Signal viewing and calculator usage data
- Performance metrics and analytics (anonymized)
- Device information and browser type
Technical Information
- IP address and general location data
- Session information and authentication tokens
- Security logs and access records
- Performance and error monitoring data
2. How We Use Your Information
Service Provision
To provide forex signals, risk calculators, dashboard analytics, and personalized trading insights.
Account Management
To create and maintain your account, authenticate access, and provide customer support.
Platform Improvement
To analyze usage patterns, improve our services, and develop new features that benefit our users.
Communication
To send important updates, security notifications, and optional marketing communications (with consent).
3. Data Sharing and Disclosure
🛡️ We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following limited circumstances:
- Service Providers: With trusted partners who help us operate the platform (hosting, analytics, support)
- Legal Requirements: When required by law, regulation, or legal process
- Security: To protect against fraud, abuse, or security threats
- Business Transfer: In case of merger, acquisition, or sale (with user notification)
All third-party service providers are bound by strict confidentiality agreements and GDPR compliance requirements.
4. Your Privacy Rights
🔍 Right to Access
Request a copy of all personal data we hold about you
✏️ Right to Rectification
Correct any inaccurate or incomplete personal information
🗑️ Right to Erasure
Request deletion of your personal data ("right to be forgotten")
📊 Right to Portability
Export your data in a machine-readable format
🚫 Right to Object
Object to certain types of data processing
⏸️ Right to Restrict
Limit how we process your personal information
To exercise any of these rights, please contact our Data Protection Officer at [email protected]
5. Data Security
We implement comprehensive security measures to protect your personal information:
🔐 Encryption
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- End-to-end encrypted communications
🛡️ Access Controls
- Multi-factor authentication
- Role-based access permissions
- Regular security audits
🔍 Monitoring
- 24/7 security monitoring
- Intrusion detection systems
- Automated threat response
💾 Data Backup
- Encrypted backup systems
- Disaster recovery procedures
- Geographic data redundancy
7. Data Retention
We retain your personal information only as long as necessary:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Account lifetime + 7 years | Service provision, legal compliance |
| Usage Data | 2 years | Platform improvement, analytics |
| Security Logs | 1 year | Security monitoring, compliance |
| Marketing Data | Until consent withdrawn | Communication preferences |
| Telegram Data | 30 days after unlinking | Service delivery, notifications |
| Telegram Auth Logs | 90 days | Security monitoring, compliance |
7.5. Telegram Data Handling
When you link your Telegram account to SignalWavesAI, we collect and process the following data:
Telegram Data We Collect
- Telegram User ID: Unique identifier for your Telegram account
- Username: Your Telegram username (if available)
- First Name: Your first name as shown in Telegram
- Last Name: Your last name as shown in Telegram
- Link Timestamp: When you connected your Telegram account
How We Use Telegram Data
- Send you trading signals and notifications
- Provide account status updates
- Deliver important service announcements
- Enable secure authentication with our Telegram bot
Your Rights Regarding Telegram Data
- Export: Download all your Telegram data in JSON, CSV, or XML format
- Delete: Request complete removal of your Telegram data
- Anonymize: Request anonymization instead of deletion
- Unlink: Disconnect your Telegram account at any time
Automatic Data Cleanup
We automatically delete your Telegram data in the following circumstances:
- 30 days after you unlink your Telegram account
- 30 days after you delete your SignalWavesAI account
- 1 year after your last activity (inactive accounts)
- 90 days for authentication logs
Data Protection Measures
- All Telegram data is encrypted in transit and at rest
- Access is restricted to authorized personnel only
- Regular security audits and compliance monitoring
- Automated cleanup jobs run daily to ensure compliance
- Comprehensive audit logging for all data operations
To exercise your rights regarding Telegram data, visit your account settings or contact our support team.
8. International Data Transfers
Your data may be transferred to and processed in countries outside your residence for the following reasons:
Safeguards in Place
- EU-US Data Privacy Framework compliance
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by data protection authorities
- Additional safeguards for non-adequate countries
9. Children's Privacy
Age Restriction: SignalWavesAI is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Issues
Email: [email protected]
Response time: Within 30 days
Site Support
Telegram: @signalwavesai
For general questions and account support
This Privacy Policy was last updated on October 10, 2025. We may update this policy periodically. Material changes will be communicated via email or platform notification.